The shop is currently open for Patreon members !

It will reopen in May 2026 for everybody
🌼 Patreon page 🌼

If you have a question about your order or my online shop, please contact sibylline.onlineshop @ gmail.com
thank you! 💕

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US & Patreon rewards : shipment timeline

March 20th 2026

Orders in Los Angeles

Orders arrived to our friend in Los Angeles. It will take him a couple of weeks to stamp and dispatch orders.
March 17th 2026

DHL

Orders are shipped via DHL from France to Los Angeles.
From January to March 16th

Orders are being packed

Orders and Patreon rewards are being packed from France.

Q&A

I didn't receive a confirmation email for my order, why ?

Your order confirmation might arrive in your spam folder. If not, feel free to let me know and I will send it again to you !

I didn't receive a shipping confirmation email, why ?

It can take up to 2 weeks to your order to be shipped. Apolline packs hundred of orders so it can take some time !

Please check your spam folder for the confirmation email. If not, feel free to let me know and I will send it again to you !

Where can I find my tracking number ?

I no longer offer tracking option in my shop, because packages still get lost. A tracking number is expensive and I don't want you to purchase one when I know it doesn't work better than regular shipping. There's no guarantee your package will arrive safe and sound, so I'd rather you to pay less !

When will my order be shipped ?

Apolline is packing hundred of orders by herself, so it can take time. Your order will be shipped within 2 weeks, thank you for your patience :)

How long will it take to my order to arrive ?

France : 1 à 14 jours
Europe : 2 week to 3 weeks
World : 2 to 6 weeks

If you still haven't receive your order after these delay, feel free to send me an email ! :)

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